Jan 22nd, 2021
Dear future resident of Abbeylawn
My parents have been residing on the third floor at Abbeylawn Manor since the spring of 2020.
Our experience at Abbeylawn has been nothing short of spectacular.
From the first encounter we had with Deidre, who guided my brother and me through the rental process, to the continued compassionate care given by all members of the Abbeylawn staff.
My parents were previously at another retirement residence in Pickering when it became very apparent that the residence could not provide the level of care and attention that both of my parents needed. Both parents have been diagnosed with dementia, my dad being particularly hard hit.
Alyshia and Jessica have been so extremely helpful and caring that it brings tears to my eyes whenever I think about it.
The wonderful staff on the third-floor pay close attention to my parent's needs. Angela and Sam are a shining example of compassion, enhanced by a wonderful sense of humour.
I could name much more staff at Abbeylawn who also provide this type of care, but this document would become several pages long.
In short, our experience at
Abbeylawn Manor exudes a sense of family. From the moment you arrive to be greeted by Roslyn at the front desk to the moment you return home; it will be abundantly clear that your relative's care is in the hands of FAMILY
“I didn’t know what to do about my health issues. I found that this team was just who I was looking for. They are friendly, professional, and they really care.”
It is with pleasure that we write this reference in support of the fabulous care that residents receive at Abbeylawn on the third floor. It is so wonderful to see the change in our mother since she moved in. Not only is she receiving outstanding physical care, but she is consistently happy and upbeat.
The warmth of the staff has been palpable from the start, and our mom clearly feels valued and well cared for. Even in Covid times, she remains full of stories and excitement when we speak with her. She has also been inspired to exercise.
We have also been impressed with the protocols put in place at Abbeylawn Manor to keep their residents safe. It has offered us peace of mind in trying times. We know she is receiving the same level of care a family member would want to give, with the added insight and expertise to meet all of her needs. She was living with us for 27 years. We hated the idea of putting her into a home, yet we have not had one moment of regret in choosing Abbeylawn. It is a special place.